Job ID
40246
Job Title
Case Manager
To work for
IMC | International Medical Corps
Country
Syria
City
Daraa
Field of Work
Social Services - Humanitarian/Disasters
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Job Summary:
Provide Case Management services in line with key principles including best interests of the confidentiality and do no harm.
- Identify the persons of concern requiring protection and PSS services.
- Provide case management for GBV survivors, child protection, and MH cases after detecting cases following the established international minimum standers.
- Provide case management services for persons of concern requiring psychosocial/ psychological support.
- Conduct a comprehensive assessment for the referred or identified clients, including safety assessment and priority needs.
- Provide Basic emotional support and PFA for clients and their family members when needed.
- Provide appropriate PSS support for individual and group interventions at the level of Focused non- specialized according to the MHPSS pyramid of intervention ( G- IPT, PM+ ).
- Conduct referrals internally and externally to specific services based on the client's needs specified in the jointly developed' action plan.
- Follow up the implementation of the action plan, including referrals to other services till closure.
- Evaluate the outcomes of the action plan and amend it accordingly.
- Document client information through accurate filling and ensure confidential and safe storage per IMC's policies and reporting structures.
- Prepare and submit reports on time and as per IMC reporting mechanisms; submit and update all data reports to the case manager supervisor and the team leader.
- Ensure close coordination with the MHPSS/CP/GBV managers to make sure that the maps of the service are up to date in the area of operations to ensure efficient referrals
- Ensure close coordination with the clinic's outreach team and medical team members to ensure the two ways referrals.
- Arrange and prepare for technical meetings and case conference sessions.
- Perform any other related assignments required from the Direct Supervisor.
Provide Case Management services in line with key principles including best interests of the confidentiality and do no harm.
- Identify the persons of concern requiring protection and PSS services.
- Provide case management for GBV survivors, child protection, and MH cases after detecting cases following the established international minimum standers.
- Provide case management services for persons of concern requiring psychosocial/ psychological support.
- Conduct a comprehensive assessment for the referred or identified clients, including safety assessment and priority needs.
- Provide Basic emotional support and PFA for clients and their family members when needed.
- Provide appropriate PSS support for individual and group interventions at the level of Focused non- specialized according to the MHPSS pyramid of intervention ( G- IPT, PM+ ).
- Conduct referrals internally and externally to specific services based on the client's needs specified in the jointly developed' action plan.
- Follow up the implementation of the action plan, including referrals to other services till closure.
- Evaluate the outcomes of the action plan and amend it accordingly.
- Document client information through accurate filling and ensure confidential and safe storage per IMC's policies and reporting structures.
- Prepare and submit reports on time and as per IMC reporting mechanisms; submit and update all data reports to the case manager supervisor and the team leader.
- Ensure close coordination with the MHPSS/CP/GBV managers to make sure that the maps of the service are up to date in the area of operations to ensure efficient referrals
- Ensure close coordination with the clinic's outreach team and medical team members to ensure the two ways referrals.
- Arrange and prepare for technical meetings and case conference sessions.
- Perform any other related assignments required from the Direct Supervisor.
Qualifications
- University degree (BA or Masters)/ in psychology or equivalent degree Social Work.
- Additional qualifications/Masters Degree in counselling, psychotherapy, brief psychological interventions or other MHPSS-related qualification.
- Minimum 2 – 3 years in the field of social work.
- Volunteering or employment in MHPSS, Health or Protection service provision or administration
- Excellent interpersonal, written, and oral communications skills.
- Computer literacy with demonstrated experience in utilization of databases and Microsoft Office.
- Fluent in English and Arabic languages.
- Additional qualifications/Masters Degree in counselling, psychotherapy, brief psychological interventions or other MHPSS-related qualification.
- Minimum 2 – 3 years in the field of social work.
- Volunteering or employment in MHPSS, Health or Protection service provision or administration
- Excellent interpersonal, written, and oral communications skills.
- Computer literacy with demonstrated experience in utilization of databases and Microsoft Office.
- Fluent in English and Arabic languages.
Specific Vacancy Requirements
- Strong project management skills and a demonstrated ability to work with teams, prioritize tasks, meet deadlines, and ensure high quality work.
- Emotional maturity and agility in working in a fast-paced environment.
- Previous experience in MHPSS service provision, group work and /or community-based activities.
- Previous NGO experience.
- Ability to travel and visit other governorates when there is a need.
- Emotional maturity and agility in working in a fast-paced environment.
- Previous experience in MHPSS service provision, group work and /or community-based activities.
- Previous NGO experience.
- Ability to travel and visit other governorates when there is a need.
Salary and Benefits
- As Per IMC Salary Scale.
- Social Security.
- Medical Insurance.
- Capacity Building.
- International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps official website for reporting any misconduct accordingly. Please do not submit your CV or application to this website, it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING SUCCESSFUL CANDIDATE.
- SUCCESSFUL CANDIDATE IS REQUIRED TO JOIN IMMEDIATELY.
- WOMEN ARE STRONGLY ENCOURAGE TO APPLY.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps; and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
- Social Security.
- Medical Insurance.
- Capacity Building.
- International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps official website for reporting any misconduct accordingly. Please do not submit your CV or application to this website, it will not be considered for review.
- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING SUCCESSFUL CANDIDATE.
- SUCCESSFUL CANDIDATE IS REQUIRED TO JOIN IMMEDIATELY.
- WOMEN ARE STRONGLY ENCOURAGE TO APPLY.
Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps; and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.
Safeguarding:
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.
About us
Humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status.
Required employees number
1
Posted On
Aug 05, 2024
Expiry Date
Aug 25, 2024
Photo
Required
CV Language
English